ICB: Institute of Certified Bookkeepers
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Knowledge base
About the ICB
General ICB FAQ's
24
Who is ICB and how does ICB work?
Want to obtain your ICB qualification? Read here to find all the answers
Where can I study ICB?
Will I find employment after doing an ICB course?
I need help with Support Material, USB's, Pastel Codes or Text Books
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Recent Announcements and Updates
Recent Announcements and Updates
1
!!CHECK HERE FIRST!! Live Update on Platform Statuses
Getting Started...New Student FAQ's
New student FAQ’s
10
How to Register as a New Student?
How to get started
How to Enter for Exams?
Can I study independently?
ICB's Annual Student Registration Fee and how to pay it
View all 10
Student Portal FAQ's
4
What is the Student Portal and how to use it
Student Portal: Unable to Login?
How to update my personal details or college?
I would like to change from a College Provider to a different one/another option
Exam Bookings
Timetables and How to Book
6
Upcoming Cut-off Dates: Entries, Postponements & Result Releases
Exam Dates, Timetables and Venues
The 2023/24 Exam Timetable: April 23 to March 24
The 2024/25 Exam Timetable: April 24 to March 25
How to book for an exam?
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Exam Bookings - FAQ's
15
I want to enter for an exam but the venue does not appear
How to complete the ID Verification process_Updated 21/07/2022
Why is my credit balance not allocated to my invoice?
What if there's no ICB exam centre near where I live?
I want to enter for an exam but it is not available to select?
View all 15
General Course FAQ's
27
Are ICB Courses Recognised by other institutions?
The 2023/24 Prospectus
The 2022/23 Prospectus
How do the fees work?
How much does a course cost per year?
View all 27
Digital Portfolios on Macci
Digital Portfolio FAQ's
12
PoE Completion Deadlines, Checklists and Exam Disqualifications
How to Complete Your Digital PoE 2022/ 2023
How do I know that my 2022/3 portfolio is complete?
Tips on question formats in PoE assignments, tests and exams
When and where do I submit my ICB Assignments and Tests?
View all 12
Technical Queries on Macci
6
How to install Chrome on your PC
Macci (Digital PoE): Unable to Login?
Issues with completing my test on my digital portfolio
Technical upload issues on my digital portfolio (Macci)
Technical issues when writing a test
View all 6
Online Exams
Online Exams - FAQ's
15
Online Exams - An overview in videos
What you can do in the online exam room? (Assessment Policy S7)
If you online exam is unsuccessful? (Assessment Policy S13)
Paper-Based vs Online Exams - What are the Differences?
Are the online exams timed and how much time is allocated?
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Online Exam Setup, Tech specs etc
5
Technical specifications for Online Exams (from April 2021)
Technical system checks before the online exam
Trouble shooting the Online exam (Loadshedding/connectivity etc)
How to contact ICB support on exam day
Examples of Network Connections
Exam Postponements, Cancellations and Re-Booking
Exam Re-Bookings & Postponements
3
How to do a voluntary Postponement of an exam? (with fee)
How to Request a Mitigating (No Charge) Postponement?
Why and how to cancel an upcoming exam booking?
Results & Certificates
Results
16
How to review your Results [from April 21 onwards]
How and when to get Exam Results?
I failed my exam, what should I do?
How to understand the Business Literacy Results?
How and when to apply for a Re-write?
View all 16
Certificates
3
Certificates - when do I get these?
Can I get a Certificate Reprint
Do I graduate when I finish a diploma with ICB?
Exemptions and RPL's (Recognition of Prior Learning)
Recognition of Prior Learning FAQ's
2
Recognition of Prior Learning (Credits/Exemptions)
Completing the RPL PoE
Learnerships, Bursaries and BEE points
Learnerships, Bursaries and BEE points
5
Does the ICB offer bursaries?
ICB's role in Learnerships programmes
What is a learnership, who qualifies and what are the requirements, roles and responsibilities of the various parties?
What are the benefits of learnerships for employers and learners?
Training and development benefits for BEE points
ICB Policies
ICB Policies
8
ICB Assessment Policy
ICB Exam Irregularities Policy
ICB Student Malpractice Policy (Code of Conduct)
ICB External Social Media Policy
ICB Exam Invigilation Irregularity Policy
View all 8
Providers: Find your Resources here!
Exam Bookings and Student Monitoring
6
Need some assistance with MACCI?
How to Book an Exam on the Provider Portal
Monitoring Student Progress on MACCI
How to access student formative results on Macci
Provider Access to MACCI
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Center Administration & Resources
12
COVID-19 Compliancy
Provider Declaration
Final Dates for Achievement
Curriculum from 2021/2022 onwards
Where do I find the Training Provider Resources on the website?
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New Center Accreditations
1
How to become an accredited ICB training provider
Process Doc's
1
July college exam postponements using voucher on Provider Portal_Update 180802021