ICB: Institute of Certified Bookkeepers

Recent Announcements and Updates 2

• !!CHECK HERE FIRST!! Live Update on Platform Statuses
• Recent Emails: Afraid you may have missed an email?

General ICB FAQ's 21

• Are ICB Courses Recognised by other institutions?
• Who is ICB and how does ICB work?
• Where can I study ICB?
• Will I find employment after doing an ICB course?
• I need help with USB's, Pastel Codes or Text Books

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General Course FAQ's 17

• The 2021/22 Prospectus
• How do the fees work?
• How much does a course cost per year?
• ICB Curriculum and Syllabus
• How long does an ICB course last?

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Online Exam FAQ's 25

• Technical specifications for Online Exams (from April 2021)
• Online exams_Trouble shooting possible issues on exam day_Updated 27052021
• Online Exams: Load Shedding and Power Failures
• Changing exam type between ONLINE and PAPER exams
• Are the online exams timed and how much time is allocated?

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Exams FAQ's 16

• Exam Dates, Timetables and Venues
• Upcoming Cut-off Dates: Entries, Postponements & Result Releases
• How to complete the ID Verification process_Updated 26/01/2020
• What if there's no ICB exam centre near where I live?
• How to book for an exam?

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Exam Bookings 1

• Why is my credit balance not allocated to my invoice?

Digital portfolio queries (MACCI) 15

• The 2021 / 2022 PoE
• How to Complete Your Digital PoE 2021 / 2022
• How to install Chrome on your PC
• How long does a Portfolio of Evidence (PoE) take to reach me?
• Macci (Digital PoE): Unable to Login?

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New student FAQ’s 12

• How to Register as a new Student?
• How to Enter for Exams?
• Details on the ICB Annual Registration Fee and Registration Date
• Can I study independently?
• Can the ICB send me study material, or help me solve technical questions?

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Student Portal FAQ's 4

• Student Portal: Unable to Login?
• Using the Student Portal
• I want to enter for an exam but the venue does to appear
• I want to enter for an exam but it is not available to select?

Results 17

• How and when to get Exam Results?
• I failed my exam, what should I do?
• How to understand the Business Literacy Results?
• Can I and how to request a Re-mark?
• How and when to apply for a Re-write?

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Certificates 2

• Certificates - when do I get these?
• Can I get a Certificate Reprint

Recognition of Prior Learning FAQ's 2

• Recognition of Prior Learning (Credits/Exemptions)
• Completing the RPL PoE

Learnerships, Bursaries and BEE points 5

• Does the ICB offer bursaries?
• ICB's role in Learnerships programmes
• What is a learnership, who qualifies and what are the requirements, roles and responsibilities of the various parties?
• What are the benefits of learnerships for employers and learners?
• Training and development benefits for BEE points

ICB Policies 6

• ICB Assessment Policy
• ICB Exam Irregularities Policy
• ICB Student Malpractice Policy
• ICB External Social Media Policy
• Postponements for unsuccessful online exams

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New Center Accreditations 1

• Interested in becoming an ICB accredited training Provider

Accredited Providers 16

• Need some assistance with MACCI?
• COVID-19 Compliancy
• Provider Declaration
• Final Dates for Enrolment
• Final Dates for Achievement

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