ADDITIONAL CHECKS TO DO FOR ONLINE EXAM SETUP:


Below are some additional checks you can run on the device and network you are using for the exam. Remember that your device / apps settings could be changed at any point as you are working on various platforms. These checks will assist you to double check the following:

You should receive only green confirmations for the tests below. If you receive any red error messages for the mic / webcam or 3rd party checks - send a FULL screenshot to support@icb.org.za for assistance.


Mic functionality on your device:

  • You will not be able to pass the system check if the mic on your device is not functioning correctly. 

  • Make sure your mic is enabled on your device and set to active (not muted).

  • You can run this check to see if your mic is functional for the exam. Click here >> Mic Test

  • This DOES NOT check that you have allowed your mic access in your browser - make sure to do this in Chrome for the exam. This check is only to find any issues with your device mic.


Webcam functionality on your device 

  • You will not be able to pass the system check if the camera on your device is not functioning correctly. 

  • Make sure your camera is not covered at any stage and that ALL other apps are closed as these could be using the camera function.

  • You can run this check to ensure that your camera is functional for the exam. Click here>> Web Cam Test 


THIRD PARTY DEVICE AND NETWORK ACCESS IF WRITING AT AN EXTERNAL VENUE:

  • If you are writing at an external venue e.g. work, library, college, etc. and not using either your own device / network or both for the exam then run this check on the device and/or network that you will be using. Some organisations block 3rd party access on devices and / or networks and this will not allow you to access the exam. 

  • The ICB is not able to remove any of these blocks for you but this will give you information to discuss with the IT department ahead of the exam. If they cannot resolve the issue, you will need to find alternatives for the exam.

  • You can run this check to ensure that there are no 3rd party blocks on the external device and/or network you will be using for the exam. Click Here>> Third Party Blocks