You have booked for an exam, but can’t access the exam on exam day and see the following notification on your PoE: PoE Closed - Exam Condition Not Met, abbreviated as ECNM.

What does this mean and what should you do?


This means that you did not meet all the exam conditions set out for the exam, whether it was an online or a paper exam. This could be due to a section which was not completed in full in your PoE.

Please look at the below video to see what you need to do when this happens. Also have a look at this article for more information on what happens when your PoE is not fully completed by the PoE due date: What to do when you can no longer access your PoE before the exam.