With the Online Exams being taken up by more and more students, it is good to have a clear understanding of who is responsible for what. 


In short, the ICB is responsible to set-up the exam, manage the platform, manage student access to the exam, proctor the exam, mark the exam papers and issue results

 

On the other hand, students are responsible to ensure that they meet all the technical requirements to be able to seamlessly write an online exam, complete the FULL PoE by the due date and follow all ICB policies related to exams and conduct.


If a College books their students for an online exam, the College are there to support their students in preparing for the exam. This can take different forms and will be listed in a bit more detail below. 


For a short summary of the main responsibilities between ICB and the students, please see as follows;


Below, you will see a more detailed list of responsibilities between the ICB, the ICB student and an ICB Accredited Provider (College) in terms of the actions related to Online Exams:


Area of ResponsibilityICB's ResponsibilityStudent's ResponsibilityCollege's Responsibility

Provide the platform (Macci) on which the online exam runs

Yes


Ensure that the platform works during the exam

Yes


Ensure that the exam is set-up on the platform

Yes


Ensure that those students that qualify and meet the technical requirements can access the online exam on the day of the exam

Yes


Be on standby during the exam to assist students should they experience difficulties

Yes


Proctor and monitor the online exam
Yes


Invigilate the exam
Yes 

Yes when students write at a College venue
Adhere to normal exam conditions
Yes
Yes
Yes
Follow ICB guidelines in terms of exam conduct
Yes
Yes
Provide students the opportunity to apply for mitigating postponements ONLY for those circumstance beyond the scope of the technical circumstances; e.g. off sick, etc
Yes


Grade and mark the submitted PoE's and exams

Yes


Issue exam results 

Yes - issue to Providers and Students, if student is a Distance Student

Issue results to enrolled students at own College
Issue ICB certificate if student passed the course
Yes - issue to Providers and Students, if student is a Distance Student

Issue to enrolled students at own College
Ensure that ALL technical requirements are met (full details can be found here)
Yes
Yes, if enrolled students at College makes use of College's computers to write Online Exam

Ensure that ALL the connection requirements for the exam are met, which includes the following, but is not limited to only these:

  • Connect laptop/desktop directly to the modem
  • Have a fixed line to connect to, which can be DSL/ADSL/Fibre 
  • Have a MINIMUM of 5MBPS download speed for the duration of the exam
  • Ensure the 5Mbps download speed is available to ONLY you for the duration of the exam

Yes

To ensure that the laptop/desktop being used, meets ALL the hardware requirements for the exam. 
Yes
Yes, if enrolled students at College makes use of College's computers to write Online Exam

To ensure that the laptop/desktop being used, meets ALL the software requirements for the exam


Yes
Yes, if enrolled students at College makes use of College's computers to write Online Exam
To ensure that ALL the systems checks have been completed and PASSED by the due date
Yes

To follow and complete ALL the sections in their PoE
Yes

To have completed the FULL PoE by the PoE due date
Yes

To have read ALL applicable documentation and have watched all applicable youtube video
Yes
Yes, if College's enrolled students has been booked for an online exam
To have read ALL applicable documentation and have watched all applicable youtube videos
Yes
Yes, if College's enrolled students has been booked for an online exam
Apply for postponement if criteria for mitigating circumstances are met via the ICB website
Yes - if Distance Student
Yes on behalf of face-to-face student
Assess requests for postponement based on set criteria and award postponement is criteria is met
Yes



Should you be uncertain about anything, please ensure that you read all the Knowledge Base Articles, watch all the Youtube videos and read all the ICB policies in full. If you have done all of these, all your questions should have been answered and you will have all the technical knowledge to seamlessly write your online exam.