Archive

Online exams - IMPORTANT INFORMATION_Updated 30072021
IMPORTANT INFORMATION: 1. TECHNICAL SPECIFICATIONS FOR  ONLINE EXAMS: Make sure to familiarise yourself with the Technical Specificatio...
Wed, Jun 22, 2022 at 4:04 PM
August online exam students - Exam pre-checks_Updated 23072021
An updated Exam Pre-Check section has been added to the portfolios for AUGUST ONLINE EXAM STUDENTS ONLY. Students will receive an ema...
Fri, Jul 23, 2021 at 1:35 PM
October online exam students - Exam pre-checks_Updated 09092021
Please note that the Online exam Pre-check sections have been amended and updated for OCTOBER online exam students. Students will receive an email on wh...
Thu, Sep 9, 2021 at 12:40 PM
Macci 2020 updates for staff_Updated 14012020
*** INTERNAL USE ONLY *** This is a record of any new / amended implementations for the digital portfolios: 1. Digital portfolios only from April 202...
Mon, Aug 24, 2020 at 9:42 AM
Macci 2020 for students_Updated 29112019
*** INTERNAL USE ONLY *** 1. Assignment and RTAP upload changes for FEB and MARCH 2020 The current upload functionality requires a student to send th...
Tue, Jan 5, 2021 at 9:51 AM
Macci 2020 for providers_Updated 14012020
*** INTERNAL USE ONLY *** 1. Providers are able to book themselves onto Macci_Updated 14012020 Providers will need to register themselves for the appl...
Mon, Aug 24, 2020 at 9:42 AM
Macci 2020_User Guides_April 2020 - March 20201_Updated 28012020
The Macci Guides for the 2nd Edition of Macci have been updated for Students, Providers and Staff. Each guide contains information pertinent to the rele...
Tue, Jan 28, 2020 at 1:21 PM
"Incoming Call" ticket management in Freshdesk_Update 11/12/2019
*** INTERNAL USE ONLY **** This is an internal article on how to manage "Incoming Call" tickets when these enter Freshdesk. WHEN IS A PHON...
Wed, Jun 22, 2022 at 4:11 PM
"Incoming call" ticket issues logged_Updated 11/12/2019
*** INTERNAL USE ONLY *** Issues logged:  1. On some occasions, a ticket is being created hours after the call has come in.     2. A call has ...
Wed, Jun 22, 2022 at 4:11 PM