Before the start of the exam, please check and make sure you have the following;

  • a stable internet connection
  • adequate mobile data to allow for completion of the exam
  • you have gone through the technology requirement checklist; 


Technology requirements


Desktop / Laptop (detail below)

Fully charged if a laptop


No headphones


1280x720 resolution

PC users

Windows 7 or 10

PC users recommended browser


Mac users

Mac OSX Sierra Chrome or Firefox as the browser

Mac users recommended browser

Chrome / Mozilla Firefox

Recommended scanning app

Adobe Scan (instructions on MACCI)

Internet line speed and data

2 – 5 Mbps




MS Office – Word, PowerPoint, Excel. 

PDF documents

Must be capable of downloading and opening PDF documents. A PDF reader can be used.


Non-scientific calculator



Should you experience technical difficulty during the exam you are advised to reconnect to the exam as quickly as possible as the exam needs to be completed within the allocated time. 


If there are any disputes or complaints, this must be submitted in writing via the survey that is provided after the exam. These must be submitted by COB of exam day. After this period, all completed tests and marks are final.


Make sure that you have read the updated Examination Policy with regards to online assessments and what needs to be submitted in case of a dispute or complaint.


The ICB Academic Board will review all relevant documentation provided on a case by case basis.

Important to note: Please make sure you use the latest version of Chrome. If Chrome does not work, please test Edge to see if the problem persists. Take note that the support for older versions of Internet Explorer has ended. This means that Microsoft no longer provides security updates or technical support for old versions of Internet Explorer (Internet Explorer (IE) 10 and older), which can directly impact the performance of your browsers. Regular security updates help protect devices so upgrading and staying current is important. Please follow this link for more information. (Please see below the different types of browsers and which are compatible).