The best way to contact us is by creating a ticket on our Contact us page on our website.  The form is interactive, and will ask the information we need to fast track your enquiry.  We can then get the right team member to assist you with your particular query.


You can even use this form to submit your proof of payments, and attach any documents you may need to send us. 


All you need to do is;

1. Click on this link (this will take you to our website)

2. Complete your contact details

3. Select "who you are", e.g. are you a new student or a registered students

4. Select what your enquiry relates to, e.g.; an exam entry, results, new enquiry, etc. 

5. Add extra detail in the description box and/or upload a document



We also have a Knowledge Base which can answer most of your questions. You can search the knowledge base yourself or ask BennyBot (our online web robot) your question by clicking on this icon;



Should BennyBot not be able to answer your question, you can convert your query into a ticket. This ticket will feed into our Inbox where our Agents will then attend to it. 


To create a ticket of your enquiry/question all you need to do is click "Create Ticket" when Betty Bot (our online web robot) gives you the option. Please see below,
You are also welcome to re-phrase your question, which might make it a bit easier for Betty Bot to find the correct answer for you.


You are also welcome to phone us on +27 21 659 1300. Please just keep our office hours in mind when phoning: Monday to Friday 8am to 5pm (Excluding SA public holidays)